Our portfolio of calling numbers and value-added services covers all requirements for a modern, innovative customer dialogue. Our services are based on a well-engineered technical infrastructure, that is able to intelligently distribute small and large communication volumes. Businesses from various industries rely on the range of Multiconnect’s services when it comes to their individual sales-, marketing-, and customer retention tasks.
The essential benefit: Businesses implement a perfect customer dialogue without binding their own resources. The employees can focus on their actual tasks completely. This creates a real competitive advantage.
Experience, Know-how, Service
Multiconnect is one of the most experienced players on the German market with more than 15 years of experience as a telecommunication service- and network provider. We have our own hight traffic capable telephone network with highly developed IN/IVR technology as well as multichannel capable value-added solutions (Voice, Web, SMS). For our customers, we offer extensive, user-friendly and online based administration tools, which offer a perfect overview and full control of the dialogue activities at any given moment in real-time. Our team is looking forward to developing a customized concept for your dialogue tasks together with you.